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Downloads - Help and Support Components

Freestyle Support Portal

Freestyle Support Portal for Joomla 2.5 and 3.0

Thursday, 26 February 2015 08:59, 1.83 Mb
Download this file to install Freestyle Support Portal on a Joomla 2.5.x or 3.x installation.

Please use the 'Extensions -> Extension Manager' menu on your joomla backend to install this file.

If you are upgrading on Joomla 2.5 or above you can just install this over any existing copy of Freestyle Support and it will be upgraded to the version you have downloaded.
You must have purchased 'Freestyle Support Portal' to download this file.

Change Log
  • Option to hide custom field when opening ticket
  • Allow handlers to open ticket for unregisterd user without an email address.
  • Option to allow users to view un registered tickets by entering ticket reference instead of email. Also an option to not require password, so just ticket ref can be used.
  • SQL Combo custom field plugin
  • Can now search canned replies on edit page
  • Pasted images not showing correctly on user side of ticket system
  • Remove empty products from KB product listing
  • Stop categories being listed on empty KB product
  • Fix truncation of utf-8 strings in main menu descriptions
  • Fix issue with users with in a group with a group id of 0 from being recognized as handlers under some situations
  • Testimonials product ordering not working
  • Product ordering not working on backend sometimes
  • Fix some links in ticket messages not being correctly detected, or having a . at end.
  • Better file upload temporary file handling. No longer get (1) etc added to filenames, and actual path and filename fully hidden from users
  • Fix out of office not working correctly on latest version of Joomla
  • Fix translations of ticket status in a couple of places
  • Added several missing translation strings