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Downloads - Help and Support Components

Freestyle Support Portal

Freestyle Support Portal for Joomla 2.5 and 3.0

Friday, 24 April 2015 11:16, 1.92 Mb
Download this file to install Freestyle Support Portal on a Joomla 2.5.x or 3.x installation.

Please use the 'Extensions -> Extension Manager' menu on your joomla backend to install this file.

If you are upgrading on Joomla 2.5 or above you can just install this over any existing copy of Freestyle Support and it will be upgraded to the version you have downloaded.
You must have purchased 'Freestyle Support Portal' to download this file.

Change Log

    • Add redirect to admin message when a handler is viewing a ticket in user side interface
    • If handler views a ticket in user area, redirect to correct admin location automatically
    • Form replies : Added option to change ticket status on posting
    • Allow WYSIWYG editor pasting to be customized - Can now paste raw, filtered, plain text or disable for both users and admins
    • Support pasting of images from Chrome and IE (Firefox was supported for this before). Should also work in Opera and Safari but untested at moment.
    • Fixes to custom fields not always showing correctly in ticket lists and as part of a custom format subject
    • Fixes to plugin interface on Joomla 2.5
    • Stop blank message being added when no reply entered.
    • Fix my settings bug having incorrect reply action setting first time settings are viewed
    • Ticket EMail Account test function was broken