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Downloads - Help and Support Components

Freestyle Support Portal

Freestyle Support Portal for Joomla 2.5 and 3.0

Monday, 18 May 2015 17:10, 2.22 Mb
Download this file to install Freestyle Support Portal on a Joomla 2.5.x or 3.x installation.

Please use the 'Extensions -> Extension Manager' menu on your joomla backend to install this file.

If you are upgrading on Joomla 2.5 or above you can just install this over any existing copy of Freestyle Support and it will be upgraded to the version you have downloaded.
You must have purchased 'Freestyle Support Portal' to download this file.

Freestyle Support Portal for Joomla 2.5 and 3.0 - Bz2 Version

Monday, 18 May 2015 17:10, 1.37 Mb

Alternate .tar.bz2 download for Freestyle Support Portal.

Please use this version if you are getting the following error and your system supports bz2 uploads.

WARNING: JInstaller: Install Can not find XML setup file

If your system doesnt support bz2 uploads, please use the "Direct URL" links provided and perform an "Install from URL". For a guide on how to do this please see here.

You must have purchased 'Freestyle Support Portal' to download this file.

Change Log
    • New EMail Notifications - Extras plugin to send notifications when custom fields are changed.
    • Option to search non latin style languages (such as chinese or japanese) text within tickets correctly.
    • Profile CF plugin - New source - Joomla linked contact
    • Block bots from accessing the ticket system in case of badly configured permissions
    • Show permission preview on main admin permissions page
    • Insert canned reply menu changed to popup when on mobile device
    • Insert canned can now be set to popup always
    • New GUI Plugin for sending a ticket to an email address
    • Fix issue with hiding super users from handler select dropdowns
    • Fix User Reply to User email notification not passing subject and body to template correctly ("EMail Notifications - Extras" plugin)