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Falk Scherer

Falk Scherer

04 March 2015, 09:31

Auto login

Hi,

we need to provide a link for a ticket for our customers with encrypted login data, so they don't need to login themself on our site, but they are automatically logged in by the Support Portal with the encrypted data.

How can we configure this?

Other Extensions like newletter extensions for Joomla do have this function too.

Thanks for your help to provide this function for our customers!
Link showing problem http://www.aifm-control.de/cms/index.php/support?view=admin_support&layout=ticket&ticketid=54
Joomla Version 3.4.0
Freestyle Version 2.3.1.1972
Adam Clarke

Adam Clarke

05 March 2015, 08:38

Re: Auto login

Hello

This is not included in the component at the moment but we are happy to add it as an option. Can you let me know details for an extension that does this so I can take a look at it in action please?

Thanks


Adam Clarke
Freestyle Joomla
Falk Scherer

Falk Scherer

05 March 2015, 09:06

Re: Audit Message

Hi,

AcyMailing from acyba uses a plugin for autologin from textarea.it.

Here is a link for how they use that plugin:
Auto-login to Joomla website via newsletter links

We already have this plugin from textarea.it installed with AcyMailing.
You just need to (optional) add the encrypted data to your provided links to the tickets, if it is needed.

Thanks
Adam Clarke

Adam Clarke

05 March 2015, 12:28

Re: Auto login

Ive added this to the code for the next version released. After investigating this issue, we really recommend not using this under most situations as it can pose security risks to your site.

The new version will be published at some point next week, but if you want a preview beta copy please let me know.

Thanks



Adam Clarke
Freestyle Joomla
Falk Scherer

Falk Scherer

05 March 2015, 13:59

Re: Audit Message

Hi Adam Clarke,

thanks for your response!
We do not want to use this option in general, just in case, if some customers got troubles with login to the site.

We still can wait for your next realease, so there is no need to send us a preview beta copy!

Thanks a lot for providing this function in a new version!
Rene Streubel

Rene Streubel

06 March 2015, 14:32

Re: Audit Message

Hi Adam,
Iam also interested in this.
Can you send a version to test it?
Did you change the links in the emails also?

By the way:
In the past i was using RS Tickets and they have a function, that creates a new user, if a user without an account is creating a new ticket.
May be this is also a nice solution for unregistered user handling.
The combination of automatic login and automatic user creation should be great.
Adam Clarke

Adam Clarke

09 March 2015, 07:41

Re: Auto login

Hello

No problems, the new version changes the links in the emails sent to registered users and adds an encrypted code onto the end of the link that should auto login the user when they click on the link. This has only been tested with Joomla 3.4 and the standard login system setup. If you need a copy of this version please open a support ticket with your request and we will get a copy sent.

For the unregistered users, we already have a system in place for this that has been working well, and does an auto login using a code in the link. 

Thanks


Adam Clarke
Freestyle Joomla
Falk Scherer

Falk Scherer

09 April 2015, 08:43

Re: Audit Message

Hi Adam,

thanks for this function, it works like a champ!

Could you please implement the same function for ticket handler, so ticket handler could click on their links and would be automatically logged in too?

If you implement this function, please make a new option like "Add autologin details to emails to handlers:", so we could decide to use it or not separately from the auto login function for users.

Thanks a lot
Adam Clarke

Adam Clarke

09 April 2015, 11:18

Re: Auto login

Hello

I have added the code for this and it will be in the next version released. I will be a few days at least as we are working on some changes regarding the plugin system, so I will let you know when its available.

Thanks

Adam Clarke
Freestyle Joomla
Adam Clarke

Adam Clarke

14 April 2015, 15:38

Re: Auto login

Hello

The new version with this included has now been released.

Thanks

Adam Clarke
Freestyle Joomla
Paul Dennis

Paul Dennis

24 January 2017, 14:25

Re: Audit Message

Hello, Where can I find info on how this works ?
Thanks
Paul
Harry Shaw

Harry Shaw

26 January 2017, 12:21

Re: Auto login

Hello,

In Settings-> Support-> Emails you can select the options 'Add autologin details to emails to users:' and 'Add autologin details to emails to handlers:'.

This means that on the ticket links emailed to your users and handlers, an auto login token will be added to log them directly into their accounts.

However this is not really recommended by us.

Thanks

Harry Shaw
Freestyle Joomla

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