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Steve

Steve

13 October 2015, 14:04

Not possible to add a testimonial via my website

Good Afternoon,

I realised a week or so back that clicking on the 'Add a Testimonial' button on my website was not doing anything.

My version of the module was out of date for a while apparently but even after updating it still did not work

I have now tried uninstalling and reinstalling the module but this is still not having a positive effect.

Could someone please point out what I have done wrong?? Perhaps it would help if you look at the website itself?
Link showing problem http://interactivetherapy.nl/?Itemid=206
Joomla Version 3.4.4
Freestyle Version 1.12.5
Adam Clarke

Adam Clarke

13 October 2015, 16:17

Re: Not possible to add a testimonial via my website

Hello

It looks like there is no jQuery library installed. Can you goto Components -> Freestyle Testimonials -> Settings, and set Include jQuery to Yes and let me know if this helps or not.

Thanks

Adam Clarke
Freestyle Joomla
Steve

Steve

13 October 2015, 17:32

Re: Audit Message

Hello Adam,

I've tried your suggestion but it doesn't seem to have fixed anything. Do you have any other suggestions??

Kind regards,
Steve
Adam Clarke

Adam Clarke

13 October 2015, 17:51

Re: Not possible to add a testimonial via my website

Hello

Your site is still showing as having no jQuery installed. Do you have any plugins that could be removing the library? Something like jQuery easy or similar?

Is it possible to provide admin access to your site and I will take a look at what is going on.

Thanks

Adam Clarke
Freestyle Joomla
Steve

Steve

13 October 2015, 21:05

Re: Not possible to add a testimonial via my website

Hello Adam,

Based on your last comment I guessed this may have something to do with JCH Optimize!. When adding it to my site I just did the automatic settings. I'm not really tech minded so didn't consider the impact that may have on other components.

I have now made exceptions for all the javascript options that were available to me on the page where I house testimonials and that has solved the problem. 

Thanks very much for your help. Without this knowledge I really wouldn't have known where to look in the first place!!

Regards,
Steve

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