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Gary Sande

Gary Sande

09 September 2016, 19:53

Sorting of FAQs within Categories

Hi, I recently purchased FAQs Pro v3, and have it all configured, and populated with several dozen FAQ topics.
I cannot figure out how to sort the FAQ topics on the front end in alphabetical order (by Title).

In the backend, the FAQ topics do automatically sort in alphabetical order by title, but in the front end, the FAQs within any given category sort randomly.

I do have Menu entries set up for the main two categories and the sub categories within the main categories, but within the Freestyle FAQ menu options, I can't find the parameter for Sorting FAQs in alphabetical order - as you can do in a standard Joomla article for example.

I would appreciate if you could point me in the right direction. I looked in the Templates but couldn't find the relevant parameter.

Thanks
Gary
Link showing problem http://grubersystems.com/support/supportfaqs/faqequipment/faqsbmall
Joomla Version 3.6.2
Freestyle Version Freestyle FAQs Pro v3
Adam Clarke

Adam Clarke

10 September 2016, 11:00

Re: Sorting of FAQs within Categories

Hello

We have now published a new version of FAQs v3 Pro that has this option available in the "List FAQs" settings tab.

Thanks

Adam Clarke
Freestyle Joomla

10 September 2016, 23:26

Re: Sorting of FAQs within Categories

I'll download. Thanks

Sent from Gary's cell phone. Please excuse any grammatical or spelling errors!

On Sep 10, 2016, at 3:00 AM, Freestyle Joomla <support@freestyle-joomla.com<mailto:support@freestyle-joomla.com>> wrote:

Dear Gary Sande,

Your support ticket reference number PFWN-MGVF-OQFY has been replied to by Adam Clarke. Please go to your admin area to view the response.

Ticket Summary:-
Subject: Sorting of FAQs within Categories
Ticket reference number: PFWN-MGVF-OQFY
Department: Forum
Product: FAQs v3
Message:
Hello

We have now published a new version of FAQs v3 Pro that has this option available in the "List FAQs" settings tab.

Thanks

Adam Clarke
Freestyle Joomla


The ticket can be viewed at the following url : http://freestyle-joomla.com/help/support-tickets/view-support-tickets?view=ticket&layout=view&ticketid=6931

Thanks,
Support Team
Gary Sande

Gary Sande

12 September 2016, 18:29

Re: Audit Message

Hi Adam,
As expected, your newest version corrected the sorting issue, so now my FAQ items all sort by title (which is how I wanted them). I first changed the parameter for each of the menu items for each category, but that had no effect, so then I found another sorting option within the Options section, and that did work.
Just so I know, when would I use the Freestyle Menu option to sort the contents of a category specified by the Menu Item? Normally, in Joomla, that menu item is the way I would sort all articles within a category specified by the Joomla menu item. Freestyle Menu items appear to behave differently in Freestyle FAQ Pro v3 compared to native Joomla menu item.
Thanks for your assistance. Case closed on this.
Regards,
Gary

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