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Alan Bennett

Alan Bennett

01 January 2017, 11:18

Support Portal Integration with FAQs v3

I currently have the FAQs v3 implemented on our website.

I am in the market for a help desk and was considering Support Portal.

I notice it comes with FAQ Lite but can it optionally integrate with v3 instead?

Also is Support Portal able to intercept users using Joomla Contacts and convert them to Support Portal items?

Regards
Alan
Link showing problem n/a
Joomla Version 3
Freestyle Version 3.7.5
Harry Shaw

Harry Shaw

02 January 2017, 13:25

Re: Support Portal Integration with FAQs v3

Hello,

1) The easiest way at the moment to integrate FAQ's v3 with support portal is to add a new main menu item and enter the link for your FAQs menu item.

2) Unfortunately our component is unable to do this.

Thanks

Harry Shaw
Freestyle Joomla
special

special

02 June 2017, 12:52

Re: Audit Message

can we have the option when we have a answear in supprt portal to add it to FAQ will it be the same or this option is available only to FAQ lite?
We are interested in buying both modules support portal and faq v3 pro and we want to build some FAQ from the tickets will this be possible as showed in demo but use faq 3 pro instead of lite?
Harry Shaw

Harry Shaw

06 June 2017, 11:12

Re: Support Portal Integration with FAQs v3

Hello,

Unfortunately it isn't possible to integrate FAQ's v3 with the Support Portal, it is only possible through using the FAQ's section within Support Portal.

Sorry for any inconvenience.

Harry Shaw
Freestyle Joomla

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