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VRU

VRU

06 March 2017, 08:14

FAQ sorting

Hi

We have an issue with the sorting of the faqs within categories. Although we have it set at "specified" the sorting of the faqs within the categories is in alphabetical order.

What can cause this?
Link showing problem http://127.1.1
Joomla Version 3.6.5
Freestyle Version V3 Pro

2017-03-06_1012.png

45.3 KB
Harry Shaw

Harry Shaw

06 March 2017, 14:10

Re: FAQ sorting

Hello,

Just so I understand clearly, when in the 'categories' section of FAQ's v3 back end, are your categories stored in alphabetical order?

Thanks

Harry Shaw
Freestyle Joomla
VRU

VRU

07 March 2017, 05:50

Re: FAQ sorting

Hi

No the categories are n the order we set them

but we also wat the faq within these categries to be i the order we set them.  Alshou everyone of them is set in a specific order al the faqs are i alphabetical order an not in the order w set them in the backend
Harry Shaw

Harry Shaw

07 March 2017, 11:10

Re: FAQ sorting

Hello,

To display your categories in alphabetical order in the front end you need them stored in alphabetical order in the back end also.

Thanks

Harry Shaw
Freestyle Joomla
VRU

VRU

07 March 2017, 11:14

Re: FAQ sorting

No we want them in specified order

we also have that set , we have categories and faq in specified order

only the categories do show as we want to but the faq items dont show in specified order, they show in alphabetical order and we want them in specified order as we have set in the backend. Any reason why its showing in alphabetical order instead of the specified order we have set in the backend
Harry Shaw

Harry Shaw

08 March 2017, 13:39

Re: FAQ sorting

Hello,

Sorry for the misunderstanding, would it be possible for us to have access to your site so we can look into this further?

If so could you please open a support ticket with the details as this is a forum post and therefore not private.

Thanks

Harry Shaw
Freestyle Joomla

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