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Jason

Jason

14 July 2017, 14:56

Scrolling not working - error

Hi. Great module, first of all. I think I've got it all setup and working now, but I couldn't get the scrolling to work. I then found the following error...

Uncaught TypeError: jQuery(...).loopScroll is not a function at :1:41

I've tried all the options for the jQuery setting, but the changes didn't make a difference. I've left it on Automatic for now.

If I change the Loop Scrolling option to "No", the error changes to...

Uncaught TypeError: jQuery(...).autoscroll is not a function
at scrollDown (technology-perth-andover:266)
at :1:



Is there something I can do to fix this or is it a coding problem?

I'm running Joomla! 3.7

Thanks.
Link showing problem http://www.tianb.com/en/technology-perth-andover
Joomla Version 3.7
Freestyle Version 1.14.0
Harry Shaw

Harry Shaw

17 July 2017, 09:39

Re: Scrolling not working - error

Hello,

Unfortunately we have been unable to recreate this error on our tests sites, would it be possible for us to have access to your site so we can look into this further?

Thanks

Harry Shaw
Freestyle Joomla
Jason

Jason

17 July 2017, 13:09

Re: Scrolling not working - error

So you're saying the scrolling is working for you, or you just can't see the error causing it not to work? Please clarify.

The only way I found the error was in Chrome, by going to Developer Tools, then Console.

Unfortunately I can't supply access to this account. I was just hoping you'd have some idea what was wrong. If it would help, I can supply screenshots of all the settings.
Harry Shaw

Harry Shaw

17 July 2017, 16:53

Re: Scrolling not working - error

Hello,

Sorry if I was unclear, the scrolling is working fine on our test sites and we cannot see any errors (even in the browser console).

It would help us understand and solve this issue if you could please send some screenshots of the errors you can see and on which pages they appear.

Thanks

Harry Shaw
Freestyle Joomla

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