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Mrs Teju

Mrs Teju

18 July 2017, 09:48

Assigning Handlers

Dear Support team,
I am trying to assign handlers(as an admin) for a ticket that has been created by a registered user. When i try to assign the handler as the handler is unassigned by clicking the (+) . It doesn't show any users in the list.
I have also tried to add the users on the Permissions section but still unable to assign the handler or select the handler.

Could you please guide me where i am going wrong
Many Thanks,
Teju
Link showing problem intranet
Joomla Version Joomla! 3.7.3
Freestyle Version 2.6.3.2106
Harry Shaw

Harry Shaw

18 July 2017, 11:37

Re: Assigning Handlers

Hello,

To receive our support you will need an active subscription, could you please provide us with the details of the account you bought our component with?

Thanks

Harry Shaw
Freestyle Joomla

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