Freestyle Support Portal
The ultimate help desk component for your website, including:
Ticketed Support
FAQs
Knoweledge Base
Testimonials
Announcements
Glossary
Freestyle Support Portall provides everything you need to deal with your web site visitors help and assistance requirements.
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Testmionials

Free style FAQ is the best user friendly tool(esp. The backend) I have ever seen in Joomla extensions
Freestyle Support Portal provided me with a great professional support portal that really helped me and my customers.
you have great free Testimonials com
This has got to be the greatest! Even your 'support' is great. I would/will recommend it to everyone. How do you do so much for this price?
It's been a pleasure working with you fellas to provide the dutch translation. Thx for such a great extension
This is what all Joomla extensions should be: Useful, thought-through, out-of-the-box and intuitive. Thank you for this marvel. Just one thing: It sti...
Very nice and useful package with very good features which are very useful for giving support, especially for software products. We just started with...
Great product and great people to manage tickets ! The support is very professionnal, and the product is easy to use. And this producti is living,...
Brillaince for free; your parents must be a sweetheart and a certified genius.
This product is amazing, has all the features I need and fantastic support. great price too! Keep up the good work Anthony
Your Freestyle Software is excellent, and user friendly, will recommend all my Clients to purchase a Full Copy, your Support Ticket System is Well wor...
Mooie component. Gaan wij op onze sites ook gebruiken.

Freestyle FAQs

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Freestyle FAQs is ideal for creating a collection of short, simple questions with answers; here your users can quickly browse through them and find answers to their queries quickly, rather than emailing or telephoning you - saving both you and them lots of time.

Freestyle Testimonials

Freestyle Testimonials
Freestyle Testimonials is a great way to get and display feedback from your customers. A highly configurable component that will fulfull all your needs.

Announcements

Due to much demand, we have released a new version (v1.9.0.1248) that allows testimonials, kb comments, and announcement comments to be moderated from the Joomla backend.

You can still moderate from the front end of your site under the "Admin: Main Page" menu item as well. There are no permissions checked for the moderation on the Joomla backend, it is assumed that if a user has access to this section of the site, then they also have permission to moderate comments.

Thanks

Freestyle Joomla Team

27 January 2012

Joomla 2.5 Support

Freestyle Support Portal now has prelimenary support for Joomla 2.5. We have done a good ammount of testing, and made some minor changes that should allow everything to work correctly.

A new version v1.9.0.1246 has been released with these changes. The new version can be downloaded here. A changelog for this new version will be available soon in the usual place.

Please let us know by opening a support ticket if you find any issues that we may have missed with Joomla 2.5 compatability.

Freestyle FAQs and Testimonials have also been updated with the same changes.

Freestyle FAQs Download
Freestyle Testimonials Download

Freestyle Translation manager will be tested with Joomla 2.5, and updated if necessary over the next few days.

We have added a russian translation for Freestyle Support Portal to our downloads section. If anyone has any other translation for Freestyle Support Portal available, if you send them to use we can make them available for other users. Download here.

Many thanks to www.zelife.ru for the russian translation.

We have also added a JoomFish content plugin for Freestyle FAQs. If people would like this expanding to cover all of Freestyle Support Portal please let us know. Download it here.

We have been hard at work updating Freestyle Support Portal. It is now at version 1.9.0.1181. Users who have purchased this software can download it here.

A large number of new features and additions have been made since the first 1.9 release. Click the read more link for details on the changes.

We have also been updating our documentation, and work on this is going well. There are still a lot of articles yet to write, but we have made a good start. Please let us know your thoughts on the current progress by opening a support ticket.

 

We are proud to release a new product, Freestyle Translations Manager.

This is a backend only component that allows you to translate Joomla components without having to mess around with the ini file, and instead use a nice gui!

This is a free product, and is based off the orginal Joomla Translation Manager by Ifan Evans.

Freestyle Translations Manager

transman
A usefull component to help you in translating Joomla and installed components.

Many changes have been made in this version including editing FAQs, Announcements and KB Articles on the front end of your website. A new 'Ticket Groups' system has also been created to allow ticket users to share tickets.

Click read more for details about the changes in v1.9

Freestyle FAQs v1.9 and Freestyle Testimonials v1.9 have now been released.

These have been rewritten from the ground up, and are now the same feature wise as Freestyle Support Portal.

These are 2 free components, so feel free to download them here.

Security Note:

The previously found SQL injection bug that was in the old 1.5.6 versions of Freestyle FAQs have now been fixed, and all input is now correclty escaped.

We have now released beta 2 for Freestyle Support v1.9.

Many thanks to all the people who have tested and reported bugs. All bugs that have been reported have now been fixed.

This release can be downloaded here.

Freestyle support v1.9 has now been released.

At the moment this is a BETA release, so please do not install it on your live website without making a BACKUP and doing some testing first. We have made every effort to make sure that there are no problems in the release, but due to the vast ammount of different web site configuration people have, there are inevetable some issues that will occur.

Please open a support ticket for any problems that occur with this release.

Documentation

We are currently in the process of rewriting all of our documentation and help for this release, and this will be made available on our site as each section is completed.

Click read more for details about the changes in v1.9

 

16 September 2011

v1.9 in final testing

Freestyle support v1.9 is now in the final testing process, and should be released early next week.

Sincere apologies for the delays in this release, there has been a lot of changes and features added which has take a lot of time.

Click read more for details about the changes in v1.9