We have released a bug fix version of Freestyle Support Portal.
This is a BETA upgrade. This may break some things. It is testing a new way of processing some of the links within the component that hasnt been widely tested.
Fixed in this version:
Freestyle Joomla Team
We have released a bug fix release of Freestyle Support Portal.
Changes are listed below
Freestyle Support Dev Team
Sincere apologies to all affected. It seems some customers are having install issues with the v1.7.0 of Freestyle Support Portal. We have released a fixed version, v1.7.1 that should fix these problems.
We have just released version 1.7.0 of Freestyle Support Portal.
New features in the release include...
We are still working hard on Freestyle Support version 2, but it is taking longer than anticipated due to the vast ammount of new features being added. Due to this delay we have decided to release some of the new features early. We are merging the code bases to the Lite modules into the main support component so it means that these will be getting regular updates along with the main support component.
Along with Freestyle Support v2, we are adding several other version of our products, along with our existing ones...
The gallery, shout box, and live chat will be released later, after our core Support Portal and KB/FAQs components have been released. We also have several other joomla components that we would like to work on once the above has been completed.
Due to the ammount of spam we are getting in the forum, and no matter what we try, we cant seem to get rid of it all, we are temporarily closing the forums.
This is only a short term measure until a good anti-spam solution can be found. If anyone know of a decent way of stopping spam on a joomla / phpBB forum please let us know. Once a solution is found the forum will be reopened.
If you have any support queries or require any assistance during this time, please open a support ticket and we will answer you questionas soon as possible.
Freestyle Joomla Admin Team
This is a bug fix release to fix problems with saving email templates that stops the saving depending on what editor you are using.
Freestyle Support Portal v2 has been a little delayed as we really want to do things right, so please hang on while things are finnished. Hopefully it wont me too much longer.
We have just released v1.6.3 of Freestyle Support Portal. This fixes several bugs including the ordering not working on the FAQ admin listing, and you can now put the support main menu as a homepage item.
Version 1.6.2 of Freestyle Support Portal has been released.
This is a bug fix version and fixes the following problems:
Here at Freestyle Joomla, we are currently working very hard on new features for the release of Version 2.0 of Freestyle Support Portal.
Many of you have requested certain features and improvements that will increase the effectiveness of Freestyle Support Portal - so we have taken on board all your comments and are working them into the next release.
We are aiming to release Version 2.0 around the end of September 2010. We have a huge list of additional features for all 5 modules in Freestyle Support Portal.
Upon releasing Version 2.0 of Freestyle Support Portal, Freestyle Joomla will now provide support for one year for one domain. It will be possible to purchase a version with unlimited support for unlimted domains for a slightly higher cost. Version 2.0 of Freestyle Support Portal with support for one year for one domain will remain at $29.95.
We are doing this because of the amount of features we are putting in the new version - we believe that Joomla extensions should be feature rich, and as Freestyle Support Portal has essentially got 5 Joomla extensions in one, this is a logical way forward.
We will also be releasing a Freestyle Support Portal Pro with even more features following the same structure - support for one domain for one year, or unlimited support for unlimited domains at a slightly higher cost.
Current customers will continue to have unlimited support and free upgrades for life as they have already purchased Freestyle Support Portal.
New customers between now and the release of Version 2.0 at the end of September will also receive free upgrades for life.
We hope that you can appreciate the reasoning for this change and are as excited as us for the new release which will have tonnes of new features! Freestyle Joomla will continue to work very hard to provide extensions at a fantastic cost that are feature rich, powerful and flexible.
Version 1.6.1 of Freestyle Support Portal has now been released fixing a minor bug with the box surrounding the Knowledge Base comments section.
ALSO: Look out for Version 1.7 coming soon with lots of new features for the ticket support section, knowledge base and FAQ sections.
We will email all customers when this new version is released within the next month.
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