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Knowledge Base - Setting up the support main menu

The main support menu is a versatile tool to allow you to create a customized menu of your various support activites. It supports multiple view modes, and you can easily add custom buttons onto the menu.

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To create a Joomla Menu item for the support main menu you need to goto your menu under the Joomla backend.

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Once on this screen, click the Add button to add a new menu item

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Select 'Main Menu' under 'Freestyle Support Portal'

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Once you have chosen your menu type, set the title and other parameters like you would a normal Joomla menu. On the right hand side, you are presented with the view options for the Support Main Menu.

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Click the save button to save your menu, and it will appear on your websites front-end.

For details on customizing the style of the support main menu, or changing which items are displayed on it see the links below.

Applies To

Support Portal

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Testimonials

Freestyle Support is the very first extension I purchased for our new Joomla website and I absolutely love it. It does everything it says and is very easy to use. We were so surprised to find a Support ticketing software that was so easy to use and … read more
damellio @ 2013-04-13, 16:47
A excellent component, very well structured and easy to configure. This component meets all the conditions needed for my site. Akiles @ 2013-04-13, 16:52
I can't believe this product is so far ahead of the others I researched! It's a great product, awesome value for money and adds a genuine business benefit. I try to add this to most of my sites. It's extremely customisable in terms of the … read more
eoin @ 2013-04-13, 16:46
Great product and great people to manage tickets !
The support is very professionnal, and the product is easy to use.

And this product is living, improvemenst and updates are here ! Aymeric @ 2011-07-29, 04:25
The freestyle support component has all the required features for great user/customer support.
It can also import products from Virtuemart but it did not work for me as I have installed Virtuemart2. I contacted the support team and answered very … read more
Eudetail @ 2013-04-13, 16:48