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Knowledge Base - Support Main Menu visual options

To edit the visual options on your Support Main Menu, goto the Joomla backend, under 'Menus', and select the menu with your 'Support Main Menu' item on.


Once here, find the menu item that links to 'Freestyle Support Portal » Main', and click the menu title to edit the menu.


You will be presented with a list of visual options on the right hand side of the page.


The following options arre available:

  • Show Description - This determines if the HTML description of the menu is displayed or not
  • Template - Determines which template is used to display your menu. The options are:
    • Grid - This will display the items in a grid layout
    • List - This will display the items in a list layout

If you have selected Grid for your template, then the options under 'Grid Settings' are applicable. If you have selected List for your template, then the options under 'List Settings' are applicable. They are:

  • Width of main content - Specified the width of the page to use. You can specify a percentage (80%), or a value in px ( '600px')
  • Number Of Colums - How many columns of icons do you want to be displayed
  • Show Icons - Should the images be displayed or not
  • Icon Width - The width that the icons should be displayed at. Any image used will be resized to this width on display.
  • Icon Height - The height that the icons should be displayed at. Any image used will be resized to this height on display.
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Applies To

Support Portal

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Brilliant solution, nice interface & excellent support. Not far from being the ultimate support portal solution (& very cheap too). Thanks. dps @ 2013-04-13, 16:42
I can't believe this product is so far ahead of the others I researched! It's a great product, awesome value for money and adds a genuine business benefit. I try to add this to most of my sites. It's extremely customisable in terms of the … read more
eoin @ 2013-04-13, 16:46
Truly simple and easy to use extension with some nice features. The support is friendly and helpful. Freestyle states they are still evolving their features and will be adding new ones soon. Check the site often and if you use it, keep it updated. … read more
Maguscorvin @ 2013-04-13, 16:49
Fantastic product. The ticketed support system has helped me manage support requests effectively for my site. We have moved our documentation to the KB system, and the ratings have started to highlight where our documentation requires improvement. … read more
williamsharry @ 2013-04-13, 16:43
This ticketing system is absolutely immense. It's so flexible that it offers for a variety of situations and the support has also been good throughout.

I have had absolutely no problems with this system and thoroughly recommend it. Eoin @ 2013-04-18, 19:32