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Knowledge Base - FAQ category list module

This is a module provided to list your FAQ catgories in a module position on your site.

qs-2

To add this module to your website, goto the Joomla backend, under 'Extensions' -> 'Module Manager'.

mod-manager

Once here, you will be presented with the module manager.

mod-manager-main

Click on the 'New' button here, and choose to add a 'Freestyle Support: FAQ/KB category/product listing' module.

select-catprod

Once you have selected your module, you will be given the options for your module. As with any joomla module, you will need specify a title for the module, a position, and what pages it will appear on.

faq-cats-opts

This is a multi purpose module, that can display several different things. To make the module display your FAQ categories, choose the '

By default, the module will display the category image alongsite the name of the category in the module. If you would like the images hidden, choose 'No' for the 'Show Images' option, under the 'General Parameters' section.

Possible Options
Basic Options
  • List Type - Choose what to data you would like the module to display
    • FAQ Categories - Display a list of FAQ categories
    • KB Products - Display a list of KB products
    • KB Categories - Display a list of KB Categories

For documentation relating to the other display modes for this module, see the links below.

When viewing KB prods / categories
  • Product when showing KB Categories - This is only relevant when the above is set to KB Categories. It will limit the list of categories displayed to that of a specific product.
    • All Products - displas categories for all products
    • Use current context - uses the currently selected product to limit categories
    • Product - select a product, and the module will display only categories for this product
General parameters
  • Show Images - Should the product/category icons be displayed along site the title when listing in the module

For help relating to other Freestyle Support modules, please use the link below

Applies To

Support Portal, FAQs Lite v1.x

Related Articles

What modules and plugins are available

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Testimonials

Fantastic product. The ticketed support system has helped me manage support requests effectively for my site. We have moved our documentation to the KB system, and the ratings have started to highlight where our documentation requires improvement. … read more
williamsharry @ 2013-04-13, 16:43
Freestyle FAQ is the best user friendly tool (esp. The backend) I have ever seen in Joomla! extensions kirup @ 2011-04-09, 02:42
A excellent component, very well structured and easy to configure. This component meets all the conditions needed for my site. Akiles @ 2013-04-13, 16:52
Freestyle Support Portal is a simple component to install and configure in record time. Well designed and structured, it is easy to customize it, even for a non-developer like me. The online documentation and forum, as well as the simple and … read more
SengaB @ 2013-04-23, 19:37
Very happy with this purchase as it does just what we need for it to do. I had some issues that arose when upgrading to the latest version and the support team had the issues resolved for me within an hour. Thank you very much! k6614 @ 2013-04-13, 16:52