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Knowledge Base - FAQ category list module

This is a module provided to list your FAQ catgories in a module position on your site.

qs-2

To add this module to your website, goto the Joomla backend, under 'Extensions' -> 'Module Manager'.

mod-manager

Once here, you will be presented with the module manager.

mod-manager-main

Click on the 'New' button here, and choose to add a 'Freestyle Support: FAQ/KB category/product listing' module.

select-catprod

Once you have selected your module, you will be given the options for your module. As with any joomla module, you will need specify a title for the module, a position, and what pages it will appear on.

faq-cats-opts

This is a multi purpose module, that can display several different things. To make the module display your FAQ categories, choose the '

By default, the module will display the category image alongsite the name of the category in the module. If you would like the images hidden, choose 'No' for the 'Show Images' option, under the 'General Parameters' section.

Possible Options
Basic Options
  • List Type - Choose what to data you would like the module to display
    • FAQ Categories - Display a list of FAQ categories
    • KB Products - Display a list of KB products
    • KB Categories - Display a list of KB Categories

For documentation relating to the other display modes for this module, see the links below.

When viewing KB prods / categories
  • Product when showing KB Categories - This is only relevant when the above is set to KB Categories. It will limit the list of categories displayed to that of a specific product.
    • All Products - displas categories for all products
    • Use current context - uses the currently selected product to limit categories
    • Product - select a product, and the module will display only categories for this product
General parameters
  • Show Images - Should the product/category icons be displayed along site the title when listing in the module

For help relating to other Freestyle Support modules, please use the link below

Applies To

Support Portal, FAQs Lite v1.x

Related Articles

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Testimonials

Very good extension. Its not classical support ticket, so can use for many things. Pava @ 2013-04-13, 16:48
I have been using this component for sometime now and only thought it fair to offer a review.
The component is worth every penny they charge. I use everything except the testimonial section on my site, replacing numerous other components, this has … read more
Jeffk @ 2013-04-13, 16:53
Truly simple and easy to use extension with some nice features. The support is friendly and helpful. Freestyle states they are still evolving their features and will be adding new ones soon. Check the site often and if you use it, keep it updated. … read more
Maguscorvin @ 2013-04-13, 16:49
This ticketing system is absolutely immense. It's so flexible that it offers for a variety of situations and the support has also been good throughout.

I have had absolutely no problems with this system and thoroughly recommend it. Eoin @ 2013-04-18, 19:32
Your Freestyle Software is excellent, and user friendly, will recommend all my Clients to purchase a Full Copy, your Support Ticket System is Well worth it Well done! keep up the good Work Regards
Ameer Cassim (South Africa) ameer @ 2010-07-02, 05:41