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Knowledge Base - FAQ section overview

The faqs section is used to display a categorized list of brief questions and answers on your website.

faqs-1

To get started with the FAQs section, you first need to create categories, and then your FAQs within these categories. You can create categories within the Joomla backend of your website, and FAQs can be created both on the backend of your site, and through the front end content editing system.

It is possible to create a Joomla menu item to your whole FAQ database, to a specific category, or just to a specific FAQ. For a guide to the menu items available for FAQs, see the link below.

There are several visual customization options available for the FAQs section of your site, which can be edited by clicking your faq menu item on the Joomla backend.

A module is alos available to allow you to display a list of your FAQ categories on your site.

Applies To

Support Portal, FAQs Lite v1.x

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Testimonials

Truly simple and easy to use extension with some nice features. The support is friendly and helpful. Freestyle states they are still evolving their features and will be adding new ones soon. Check the site often and if you use it, keep it updated. … read more
Maguscorvin @ 2013-04-13, 16:49
Forgive the 5 stars when I don't use the entire product, but I felt compelled to offer praise for these: The Knowledge Base and FAQ.
The KB is fantastic, a great way to organize your content. Although the phrasing of some items is rather … read more
Dave Richards @ 2013-04-13, 16:51
The freestyle support component has all the required features for great user/customer support.
It can also import products from Virtuemart but it did not work for me as I have installed Virtuemart2. I contacted the support team and answered very … read more
Eudetail @ 2013-04-13, 16:48
This has got to be the greatest! Even your 'support' is great. I would/will recommend it to everyone.

How do you do so much for this price? Worxx @ 2011-01-03, 11:39
A excellent component, very well structured and easy to configure. This component meets all the conditions needed for my site. Akiles @ 2013-04-13, 16:52