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Knowledge Base - What modules and plugins are available

Freestyle Support provides many additional moudles and plugins for your usage. An overview of them is follows. Please click the links by after each item for a more detailed description of each one.

Modules
Announcements

A module to display the latest announcements on your site.

qs-13

FAQ/KB category/product listing

A module to display FAQ Categories, KB Categories, and KB Products.

kb-cats kb-prods qs-2

Knowledge base product info

A module to display extra information text about a product while browsing your knowledge base.

kb-prod-info

Testimonials

A module to display testimonials on your website. 

qs-9

Admin Overview

Displays a brief overview for a ticket handler or moderation as to what tasks they have been assigned.

admin-overview

Custom Text

A module for displaying custom text at various places within the FAQs and KB system.

cust-text

Plugins
Search Plugins

Freestyle Support Portal provides Joomla search plugins to allow you web sites search box to search the various Freestyle sections at the same time as the rest of your website. There are search plugins available for Announcements, FAQs and Knowledge Base articles.

Cron Plugin

A plugin to allow the automation of task on your site. At the moment this is used to automatically close tickets after a certain ammount of time, and for the tickets by email system.

Applies To

Support Portal

Related Articles

Knowledge base products listing module

Knowledge base category listing module

FAQ category list module

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Testimonials

Forgive the 5 stars when I don't use the entire product, but I felt compelled to offer praise for these: The Knowledge Base and FAQ.
The KB is fantastic, a great way to organize your content. Although the phrasing of some items is rather … read more
Dave Richards @ 2013-04-13, 16:51
This product is amazing, has all the features I need and fantastic support, great price too! Keep up the good work. Anthony @ 2010-06-29, 17:07
Freestyle Support is the very first extension I purchased for our new Joomla website and I absolutely love it. It does everything it says and is very easy to use. We were so surprised to find a Support ticketing software that was so easy to use and … read more
damellio @ 2013-04-13, 16:47
Great product and great people to manage tickets !
The support is very professionnal, and the product is easy to use.

And this product is living, improvemenst and updates are here ! Aymeric @ 2011-07-29, 04:25
It's been a pleasure working with you fellas to provide the dutch translation. Thx for such a great extension Wim Vandekerckhove @ 2011-07-28, 20:17