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Knowledge Base - What modules and plugins are available

Freestyle Support provides many additional moudles and plugins for your usage. An overview of them is follows. Please click the links by after each item for a more detailed description of each one.


A module to display the latest announcements on your site.


FAQ/KB category/product listing

A module to display FAQ Categories, KB Categories, and KB Products.

kb-cats kb-prods qs-2

Knowledge base product info

A module to display extra information text about a product while browsing your knowledge base.



A module to display testimonials on your website. 


Admin Overview

Displays a brief overview for a ticket handler or moderation as to what tasks they have been assigned.


Custom Text

A module for displaying custom text at various places within the FAQs and KB system.


Search Plugins

Freestyle Support Portal provides Joomla search plugins to allow you web sites search box to search the various Freestyle sections at the same time as the rest of your website. There are search plugins available for Announcements, FAQs and Knowledge Base articles.

Cron Plugin

A plugin to allow the automation of task on your site. At the moment this is used to automatically close tickets after a certain ammount of time, and for the tickets by email system.

Applies To

Support Portal

Related Articles

Knowledge base products listing module

Knowledge base category listing module

FAQ category list module

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This product is amazing, has all the features I need and fantastic support, great price too! Keep up the good work. Anthony @ 2010-06-29, 17:07
Very happy with this purchase as it does just what we need for it to do. I had some issues that arose when upgrading to the latest version and the support team had the issues resolved for me within an hour. Thank you very much! k6614 @ 2013-04-13, 16:52
This has got to be the greatest! Even your 'support' is great. I would/will recommend it to everyone.

How do you do so much for this price? Worxx @ 2011-01-03, 11:39
Freestyle Support is the very first extension I purchased for our new Joomla website and I absolutely love it. It does everything it says and is very easy to use. We were so surprised to find a Support ticketing software that was so easy to use and … read more
damellio @ 2013-04-13, 16:47
Your Freestyle Software is excellent, and user friendly, will recommend all my Clients to purchase a Full Copy, your Support Ticket System is Well worth it Well done! keep up the good Work Regards
Ameer Cassim (South Africa) ameer @ 2010-07-02, 05:41