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Knowledge Base - Knowledge base category listing module

This is a module provided to list your Knowledge base catgories in a module position on your site.

kb-cats

To add this module to your website, goto the Joomla backend, under 'Extensions' -> 'Module Manager'.

mod-manager

Once here, you will be presented with the module manager.

mod-manager-main

Click on the 'New' button here, and choose to add a 'Freestyle Support: FAQ/KB category/product listing' module.

select-catprod

Once you have selected your module, you will be given the options for your module. As with any joomla module, you will need specify a title for the module, a position, and what pages it will appear on.

kb-cats-opts

This is a multi purpose module, that can display several different things. To make the module display your Knowledge base categories, choose the '

By default, the module will display the category image alongsite the name of the category in the module. If you would like the images hidden, choose 'No' for the 'Show Images' option, under the 'General Parameters' section.

The list of categories displayed by default is a list of all your KB categories. You can change this to display categories for a single product by using the 'Product when showing KB Categories' option. You can also set the categories to display for the currently selected product by setting this option to ''Use Current Context'.

Possible Options
Basic Options
  • List Type - Choose what to data you would like the module to display
    • FAQ Categories - Display a list of FAQ categories
    • KB Products - Display a list of KB products
    • KB Categories - Display a list of KB Categories

For documentation relating to the other display modes for this module, see the links below.

When viewing KB prods / categories
  • Product when showing KB Categories - This is only relevant when the above is set to KB Categories. It will limit the list of categories displayed to that of a specific product.
    • All Products - displas categories for all products
    • Use current context - uses the currently selected product to limit categories
    • Product - select a product, and the module will display only categories for this product
General parameters
  • Show Images - Should the product/category icons be displayed along site the title when listing in the module

For help relating to other Freestyle Support modules, please use the link below

Applies To

Support Portal

Related Articles

What modules and plugins are available

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Testimonials

It's been a pleasure working with you fellas to provide the dutch translation. Thx for such a great extension Wim Vandekerckhove @ 2011-07-28, 20:17
Freestyle Support Portal is a really complete and flexible product. Not expensive at all and with a reactive support.
My clients love using mine, and want the same for their companies ! Natacha @ 2013-09-12, 10:28
I can't believe this product is so far ahead of the others I researched! It's a great product, awesome value for money and adds a genuine business benefit. I try to add this to most of my sites. It's extremely customisable in terms of the … read more
eoin @ 2013-04-13, 16:46
This product does exactly what it says it does. Easy to install, use and administer. We discovered a very small issue when we were configuring the extension, submitted a ticket through their website (based on this product) and received not only a … read more
jbasketts @ 2013-04-13, 16:41
A excellent component, very well structured and easy to configure. This component meets all the conditions needed for my site. Akiles @ 2013-04-13, 16:52