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Knowledge Base - Knowledge base product info module

Show on article list pageThis is a module provided to display a products 'Extra Panel Text' in a module position on your site. This module only applies to the Knowledge Base section of your site.

kb-prod-info

To add this module to your website, goto the Joomla backend, under 'Extensions' -> 'Module Manager'.

mod-manager

Once here, you will be presented with the module manager.

mod-manager-main

Click on the 'New' button here, and choose to add a 'Freestyle Support: Knowledge base product info' module.

prod-info-sel

Once you have selected your module, you will be given the options for your module. As with any joomla module, you will need specify a title for the module, a position, and what pages it will appear on.

prod-info-opts

The text that is displayed in this module is taken from the currently selected product within the knowledge base. You can configure the text associated with each product in the Joomla backend, on the Freestyle Support admin main page, under products.

Possible Options
Basic Options
  • Show on Cat page - should the module be displayed when viewing a list of categories.
  • Show on article list page - should the module be displayed when viewing a list of articles
  • Show on article page - Should the module be displayed when viewing an article

For help relating to other Freestyle Support modules, please use the link below

Applies To

Support Portal

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Testimonials

Very good extension. Its not classical support ticket, so can use for many things. Pava @ 2013-04-13, 16:48
Hi, this is one of the best Ticketsystem I've ever seen. The early Joomla3.0 Support is also very nice Luap97 @ 2013-04-13, 16:56
Freestyle Support Portal provided me with a great professional support portal that really helped me and my customers. Anonymous @ 2010-03-08, 11:54
Forgive the 5 stars when I don't use the entire product, but I felt compelled to offer praise for these: The Knowledge Base and FAQ.
The KB is fantastic, a great way to organize your content. Although the phrasing of some items is rather … read more
Dave Richards @ 2013-04-13, 16:51
Brilliant solution, nice interface & excellent support. Not far from being the ultimate support portal solution (& very cheap too). Thanks. dps @ 2013-04-13, 16:42