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Knowledge Base - Search plugins

Freestyle Support Portal comes with a set of search plugins that can be used to integrate searching of parts of the support system into your main websites search.

At the moment, search plugins are available for the following sections:

  • FAQs
  • Knowledge Base Articles
  • Announcements

These plugins are automatically installed when you install Freestyle Support Portal. Due to the way Joomla works, these plugins are not automatically enabled on install, you have to do this manually.

To enable search plugins on your site, goto the Joomla backend, under 'Extensions' -> 'Plugin Manager'

menuitem

Once here, use the top right 'Select Type' dropdown, and select 'Search'.

pluginmanager

To enable a plugin, click the red cross unpublished icon by the plugin to enable it.

Once the plugins are enabled the enabled content will be searched using your main websites search.

search

Applies To

Support Portal, FAQs Lite v1.x

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Testimonials

A excellent component, very well structured and easy to configure. This component meets all the conditions needed for my site. Akiles @ 2013-04-13, 16:52
Freestyle Support Portal is a really complete and flexible product. Not expensive at all and with a reactive support.
My clients love using mine, and want the same for their companies ! Natacha @ 2013-09-12, 10:28
Your Freestyle Software is excellent, and user friendly, will recommend all my Clients to purchase a Full Copy, your Support Ticket System is Well worth it Well done! keep up the good Work Regards
Ameer Cassim (South Africa) ameer @ 2010-07-02, 05:41
I have been using this component for sometime now and only thought it fair to offer a review.
The component is worth every penny they charge. I use everything except the testimonial section on my site, replacing numerous other components, this has … read more
Jeffk @ 2013-04-13, 16:53
Brilliant solution, nice interface & excellent support. Not far from being the ultimate support portal solution (& very cheap too). Thanks. dps @ 2013-04-13, 16:42