Knowledge Base - Search plugins

Freestyle Support Portal comes with a set of search plugins that can be used to integrate searching of parts of the support system into your main websites search.

At the moment, search plugins are available for the following sections:

  • FAQs
  • Knowledge Base Articles
  • Announcements

These plugins are automatically installed when you install Freestyle Support Portal. Due to the way Joomla works, these plugins are not automatically enabled on install, you have to do this manually.

To enable search plugins on your site, goto the Joomla backend, under 'Extensions' -> 'Plugin Manager'

menuitem

Once here, use the top right 'Select Type' dropdown, and select 'Search'.

pluginmanager

To enable a plugin, click the red cross unpublished icon by the plugin to enable it.

Once the plugins are enabled the enabled content will be searched using your main websites search.

search

Applies To

Support Portal, FAQs Lite v1.x

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