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Knowledge Base - Translating Freestyle Support Portal

We provide a few alternate languages for Freestyle Support Portal (available in our downloads section).

If the language you require does not have an available translation, you can easily create your own.

The easiest way of doing this is by using the Freestyle Translation Manager.

Once you have Freestyle Translaiton Manager installed, you can use this to translate Freestyle Support Portal.

The files that are required for translating Freestyle Support Portal are listed below. You can easily filter to display only the Freestyle Support Portal language files by entering '_fss' in the search box.

Administrator side
  • com_fss - This is the main language file for the Joomla backend
  • com_fss.menu - The language file used for the backend menus on a Joomla 1.5 install
  • com_fss.sys - The language file used for the backend menus on a Joomla 1.6 or 1.7 install
Site side
  • com_fss - The main language file for the frontend of your website.
  • mod_fss_announce - Announcements module
  • mod_fss_catprods - FAQ/KB category/product listing module
  • mod_fss_custom - Custom text module
  • mod_fss_kbprodinfo - KB product info module
  • mod_fss_support - Support overview module
  • mod_fss_test - Testimonials module

If you translate Freestyle Support Portal, and would like to make your translation available to other users, please package your translation (info in the translation guide), and open a support ticket on our site, with the file attached. We will then publish your translation in our downloads section, including crediting you as an author and a link back to your site.

Applies To

Support Portal, Translations Manager

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Testimonials

Great product and great people to manage tickets !
The support is very professionnal, and the product is easy to use.

And this product is living, improvemenst and updates are here ! Aymeric @ 2011-07-29, 04:25
A excellent component, very well structured and easy to configure. This component meets all the conditions needed for my site. Akiles @ 2013-04-13, 16:52
Very good extension. Its not classical support ticket, so can use for many things. Pava @ 2013-04-13, 16:48
The freestyle support component has all the required features for great user/customer support.
It can also import products from Virtuemart but it did not work for me as I have installed Virtuemart2. I contacted the support team and answered very … read more
Eudetail @ 2013-04-13, 16:48
I have been using this component for sometime now and only thought it fair to offer a review.
The component is worth every penny they charge. I use everything except the testimonial section on my site, replacing numerous other components, this has … read more
Jeffk @ 2013-04-13, 16:53