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Knowledge Base - Translating Freestyle Support Portal

We provide a few alternate languages for Freestyle Support Portal (available in our downloads section).

If the language you require does not have an available translation, you can easily create your own.

The easiest way of doing this is by using the Freestyle Translation Manager.

Once you have Freestyle Translaiton Manager installed, you can use this to translate Freestyle Support Portal.

The files that are required for translating Freestyle Support Portal are listed below. You can easily filter to display only the Freestyle Support Portal language files by entering '_fss' in the search box.

Administrator side
  • com_fss - This is the main language file for the Joomla backend
  • com_fss.menu - The language file used for the backend menus on a Joomla 1.5 install
  • com_fss.sys - The language file used for the backend menus on a Joomla 1.6 or 1.7 install
Site side
  • com_fss - The main language file for the frontend of your website.
  • mod_fss_announce - Announcements module
  • mod_fss_catprods - FAQ/KB category/product listing module
  • mod_fss_custom - Custom text module
  • mod_fss_kbprodinfo - KB product info module
  • mod_fss_support - Support overview module
  • mod_fss_test - Testimonials module

If you translate Freestyle Support Portal, and would like to make your translation available to other users, please package your translation (info in the translation guide), and open a support ticket on our site, with the file attached. We will then publish your translation in our downloads section, including crediting you as an author and a link back to your site.

Applies To

Support Portal, Translations Manager

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Testimonials

Freestyle Support is the very first extension I purchased for our new Joomla website and I absolutely love it. It does everything it says and is very easy to use. We were so surprised to find a Support ticketing software that was so easy to use and … read more
damellio @ 2013-04-13, 16:47
The freestyle support component has all the required features for great user/customer support.
It can also import products from Virtuemart but it did not work for me as I have installed Virtuemart2. I contacted the support team and answered very … read more
Eudetail @ 2013-04-13, 16:48
Truly simple and easy to use extension with some nice features. The support is friendly and helpful. Freestyle states they are still evolving their features and will be adding new ones soon. Check the site often and if you use it, keep it updated. … read more
Maguscorvin @ 2013-04-13, 16:49
Great product and great people to manage tickets !
The support is very professionnal, and the product is easy to use.

And this product is living, improvemenst and updates are here ! Aymeric @ 2011-07-29, 04:25
This has got to be the greatest! Even your 'support' is great. I would/will recommend it to everyone.

How do you do so much for this price? Worxx @ 2011-01-03, 11:39