Knowledge Base - Alternate Install: From URL

If you are having issues installing one of our product, there is an alternate method that can be used.

Install issues may occur due to several reasons, the most common being:

  • Max upload filesize set to 2Mb when trying to install a component larger then 2Mb
  • Installing the bz2 version when your server does not support bz2 compression.

On each download, a "Direct URL" is provided. Copy the direct url, and goto your Joomla backend. Instead of uploading a file to install the extension, use the "Install From URL" option, and use the URL copied from the file download. This should bypass some of the install issues people have been having.

It is reccomended that the URL for the normal zip version be used, and not the bz2 version.

 

Applies To

All Products

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