If you are having issues installing one of our product, there is an alternate method that can be used.
Install issues may occur due to several reasons, the most common being:
On each download, a "Direct URL" is provided. Copy the direct url, and goto your Joomla backend. Instead of uploading a file to install the extension, use the "Install From URL" option, and use the URL copied from the file download. This should bypass some of the install issues people have been having.
It is reccomended that the URL for the normal zip version be used, and not the bz2 version.