The user profile custom field plugin can be used to display various fields from the tickets users profile within the support ticket. The data is taken from the standard Joomla profile plugin.
Select the information you wish to display from the "Profile Field" dropdown box.
If you select 'Custom HTML Format' or 'Custom Text Format', enter the format you wish to display in the text area below the dropdown. Any of the entries below will be replaced by their values:
For "Custom Text Format", the content will be output as text, each line separated by a <br />, and for "Custom HTML Format", the content will be output as entered.