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Knowledge Base - User Profile Custom Field Plugin

The user profile custom field plugin can be used to display various fields from the tickets users profile within the support ticket. The data is taken from the standard Joomla profile plugin.

Select the information you wish to display from the "Profile Field" dropdown box.

If you select 'Custom HTML Format' or 'Custom Text Format', enter the format you wish to display in the text area below the dropdown. Any of the entries below will be replaced by their values:

  • {email} => EMail
  • {username} => Username
  • {fullname} => Full Name
  • {aboutme} => About Me
  • {address1} => Address 1
  • {address2} => Address 2
  • {city} => City
  • {country} => Country
  • {dob} => Date of Birth
  • {favoritebook} => Favourite Book
  • {phone} => Phone
  • {postal_code} => Postcode / ZIP
  • {region} => Region
  • {website} => Website

For "Custom Text Format", the content will be output as text, each line separated by a <br />, and for "Custom HTML Format", the content will be output as entered.

Applies To

Support Portal

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This product is amazing, has all the features I need and fantastic support, great price too! Keep up the good work. Anthony @ 2010-06-29, 17:07
Freestyle Support Portal provided me with a great professional support portal that really helped me and my customers. Anonymous @ 2010-03-08, 11:54
Hi, this is one of the best Ticketsystem I've ever seen. The early Joomla3.0 Support is also very nice Luap97 @ 2013-04-13, 16:56
This product does exactly what it says it does. Easy to install, use and administer. We discovered a very small issue when we were configuring the extension, submitted a ticket through their website (based on this product) and received not only a … read more
jbasketts @ 2013-04-13, 16:41
Freestyle Support Portal is a simple component to install and configure in record time. Well designed and structured, it is easy to customize it, even for a non-developer like me. The online documentation and forum, as well as the simple and … read more
SengaB @ 2013-04-23, 19:37