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Knowledge Base - User Profile Custom Field Plugin

The user profile custom field plugin can be used to display various fields from the tickets users profile within the support ticket. The data is taken from the standard Joomla profile plugin.

Select the information you wish to display from the "Profile Field" dropdown box.

If you select 'Custom HTML Format' or 'Custom Text Format', enter the format you wish to display in the text area below the dropdown. Any of the entries below will be replaced by their values:

  • {email} => EMail
  • {username} => Username
  • {fullname} => Full Name
  • {aboutme} => About Me
  • {address1} => Address 1
  • {address2} => Address 2
  • {city} => City
  • {country} => Country
  • {dob} => Date of Birth
  • {favoritebook} => Favourite Book
  • {phone} => Phone
  • {postal_code} => Postcode / ZIP
  • {region} => Region
  • {website} => Website

For "Custom Text Format", the content will be output as text, each line separated by a <br />, and for "Custom HTML Format", the content will be output as entered.

Applies To

Support Portal

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It's been a pleasure working with you fellas to provide the dutch translation. Thx for such a great extension Wim Vandekerckhove @ 2011-07-28, 20:17
Brilliant solution, nice interface & excellent support. Not far from being the ultimate support portal solution (& very cheap too). Thanks. dps @ 2013-04-13, 16:42
Fantastic product. The ticketed support system has helped me manage support requests effectively for my site. We have moved our documentation to the KB system, and the ratings have started to highlight where our documentation requires improvement. … read more
williamsharry @ 2013-04-13, 16:43
Forgive the 5 stars when I don't use the entire product, but I felt compelled to offer praise for these: The Knowledge Base and FAQ.
The KB is fantastic, a great way to organize your content. Although the phrasing of some items is rather … read more
Dave Richards @ 2013-04-13, 16:51
This ticketing system is absolutely immense. It's so flexible that it offers for a variety of situations and the support has also been good throughout.

I have had absolutely no problems with this system and thoroughly recommend it. Eoin @ 2013-04-18, 19:32