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Knowledge Base - User Profile Custom Field Plugin

The user profile custom field plugin can be used to display various fields from the tickets users profile within the support ticket. The data is taken from the standard Joomla profile plugin.

Select the information you wish to display from the "Profile Field" dropdown box.

If you select 'Custom HTML Format' or 'Custom Text Format', enter the format you wish to display in the text area below the dropdown. Any of the entries below will be replaced by their values:

  • {email} => EMail
  • {username} => Username
  • {fullname} => Full Name
  • {aboutme} => About Me
  • {address1} => Address 1
  • {address2} => Address 2
  • {city} => City
  • {country} => Country
  • {dob} => Date of Birth
  • {favoritebook} => Favourite Book
  • {phone} => Phone
  • {postal_code} => Postcode / ZIP
  • {region} => Region
  • {website} => Website

For "Custom Text Format", the content will be output as text, each line separated by a <br />, and for "Custom HTML Format", the content will be output as entered.

Applies To

Support Portal

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Very happy with this purchase as it does just what we need for it to do. I had some issues that arose when upgrading to the latest version and the support team had the issues resolved for me within an hour. Thank you very much! k6614 @ 2013-04-13, 16:52
Your Freestyle Software is excellent, and user friendly, will recommend all my Clients to purchase a Full Copy, your Support Ticket System is Well worth it Well done! keep up the good Work Regards
Ameer Cassim (South Africa) ameer @ 2010-07-02, 05:41
Very good extension. Its not classical support ticket, so can use for many things. Pava @ 2013-04-13, 16:48
This product is amazing, has all the features I need and fantastic support, great price too! Keep up the good work. Anthony @ 2010-06-29, 17:07
I have been using this component for sometime now and only thought it fair to offer a review.
The component is worth every penny they charge. I use everything except the testimonial section on my site, replacing numerous other components, this has … read more
Jeffk @ 2013-04-13, 16:53