Frequently Asked Question - How many support tickets can I have on the go on my website?

How many support tickets can I have on the go on my website?

You can have unlimited numbers of open support tickets on your website. You can keep a highly organised set of open tickets,closed tickets and on-going tickets.

You can set up specific departments for your tickets to go to and they can be organised by product. You can even get automatic emails when you receive a support ticket and assign certain emails to certain departments or products, i.e. sales or technical support departments.

To see a full list of features for the ticketed support module please click here.

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