| + Announcements : RSS Feed |
| + Content Edit (Frontend) : If language switcher is disabled, then do not show language filters and edit fields |
| + Content Edit (Frontend) : KB Categories now show nesting when being displayed |
| + General : Better cron description and help text. Now shows exact crontab entry required. |
| + General : Option to change lost password link |
| + General : Option to change lost username link |
| + General : Option to have page headers outside the main fss_main div, allows headers to be modified by bootstrap styles on non bootstrap templates |
| + General : Tooltips now no longer flicker on some templates |
| + Glossary : If Long desc is set to be shown on a new page, the highlighted words now link to the single page entry |
| + Glossary : New option to limit maximum times each phrase can be highlighted in a page |
| + Glossary : New option to show a "Read More" info text on tooltips |
| + KB : KB Categories now show nesting when being displayed within the admin pages |
| + Option to replace built in comments for KB Articles and Announcements with JComments |
| + Ticket Admin : Advanced search user name input now has dynamic dropdown with search |
| + Ticket Admin : Batch actions now work correctly when full row clicking enable on ticket list |
| + Ticket Admin : Better information when a handler does not have permission to view a ticket (no longer says ticket not found) |
| + Ticket Admin : Can now cc admins to a ticket, so they will be able to access the ticket and recieve email notifications |
| + Ticket Admin : Can now manage the users who have been cc'd on each ticket |
| + Ticket Admin : Can now view and download attachments when replying to a ticket |
| + Ticket Admin : Improved auto assign options. Can now assign on create ticket, open ticket or reply to ticket |
| + Ticket Admin : In ticket list, auto refresh now also updates counts in the tabs as well as the ticket list |
| + Ticket Admin : New handlers page - display a list of your handers and what tickets they have open. Filter list by product / department / category |
| + Ticket EMails : Batch approve and deny imported emails |
| + Ticket EMails : Can allow only ticket replies option (will skip importing new tickets from email account) |
| + Ticket EMails : Notification on email pending approval to admins |
| + Ticket EMails : Option to only require approval when importing emails from non registered users |
| + Ticket EMails : View button on accepted ticket in emails tab |
| + Tickets : Allow multiple columns on ticket info for users |
| + Tickets : New default priority option |
| + Tickets : Option for simplified user ticket list (allows hiding of tabs, search etc) |
| + Tickets : Related tickets |
| + Tickets : Search my tickets (user side) now searches ticket reference |
| + Tickets : Simplified ticket view for user (allows hiding of most elements) |
| + Tickets : Tickets can now be merged together |
| + Tickets Module : Option to only list current handlers tickets |
| + Tickets Module : Option to show archived statuss |
| + Tickets Module : Option to show closed statuss |
| + Time Tracking : Can now remove time from a ticket |
| + Time Tracking : Option : The note when using Add Time can now be set as required |
| + Time Tracking : When time is added using the Add Time, the note entered and time will be displayed alongside the ticket messages |
| + Time Tracking : When time is added with a message, the time added is now shown beside the message |
| + WYSIWYG Editor : Add option to change toolbar theme to one of 6 |
| + WYSIWYG Editor : Option to have transparent contents so background of site can been seen through editor. Also added a 'dark' mode with dark templates with light text |
| # Announcements : Comments were still visible when ACL prevented viewing of the announcement |
| # General : Admin edit boxes are now the full page width |
| # General : Bootstrap is always included on Joomla 2.5 admin pages now |
| # General : Fix update issue with upper case table prefix on Joomla 3.2 or above |
| # General : Misc HTML adjustments and improvements |
| # Glossary : Save button no longer redirects to main menu after saving |
| # Smart Search : Plugins now fully supports the ACL system |
| # Ticket Admin : Emails to all handlers - for unassigend tickets now works correctly |
| # Ticket Admin : Forward tickets to other product or department with auto assign disabled now notifies all admins if configure to |
| # Ticket Admin : List auto refresh no longer causes styling issues when list is refreshed |
| # Tickets : Can no longer change status while entering a reply. Stops reply being lost. |
| # Tickets : Combined status now properly displayed to users |
| # Tickets : User status name overrides now are displayed everywhere |
