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Support - Main Menu

Faqs

Frequently Asked Questions

Displays a list of short frequently asked questions with various visual options available that can be organised by product and/or category

Kb

Knowledge Base

Displays a list of detailed articles that can contain attachments, support user comments and user ratings. These can be organised by product and cateogry.

Testimonials

Testimonials

View a list of user testimonials specific to each product. Here you can also add a testimonial.

Newticket

New Support Ticket

Open a new support ticket which can be allocated to a specific product or category.

Support

View Support Tickets

View a list of your submitted support tickets and replies organised by open tickets, awaiting reply and closed tickets.

Announce

Announcements

View a list of recent announcements/news items organised by date

Glossary

Glossary

View a glossary of terms used in the Knowledge Base and FAQs

Cake

Custom Item

Supports multiple custom items linking to anywhere on your site

Frequently Asked Questions Frequently Asked Questions Displays a list of short frequently asked questions with various visual options available that can be organised by product and/or category
Knowledge Base Knowledge Base Displays a list of detailed articles that can contain attachments, support user comments and user ratings. These can be organised by product and cateogry.
Testimonials Testimonials View a list of user testimonials specific to each product. Here you can also add a testimonial.
New Support Ticket New Support Ticket Open a new support ticket which can be allocated to a specific product or category.
View Support Tickets View Support Tickets View a list of your submitted support tickets and replies organised by open tickets, awaiting reply and closed tickets.
Announcements Announcements View a list of recent announcements/news items organised by date
Glossary Glossary View a glossary of terms used in the Knowledge Base and FAQs
Cake Custom Item Supports multiple custom items linking to anywhere on your site

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